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"Breakfast is normal. The rooms are not properly clean and the sheets seemed not to have been changed."

"The pool was closed for repairs, which was the primary reason we chose this hotel. The room smelled like urine but did improve once we turned on the air conditioning. They gave us a handicapped accessible room (which we didnt need) and the adjustable shower head would not stay up. There was no exhaust fan in the bathroom so it was smelly and musty after use. The staff was great. "

"Everything was great. Comfortable beds and clean room. Good breakfast. Wish we hadore tome in Richmond!"

"Great location, great staff. The ballrooms and other event amenities looked great. We saw lots of wedding groups. The rooms were clean but opportunity to modernize. For example, having USB-C charging options and more connection points for devices would be nice. No market pantry for a quick grab and go option and the fact that the onsite restaurant is not open for lunch on Saturday and Sunday is a bit inconvenient, esp if you're in a rush but plenty of options nearby. "

"Excellent hotel Menu was limited. Restaurant/Bar would not take cash which I thought was strange. Rooftop lounge outstanding"

"Parking lot and surroundings were very shady. "

"Room was clean, we got the lake view and it was amazing. There’s absolutely no complaints. I’d definitely stay there again if I’m in the area again. "

"None of the lamps worked, dirty carpet. Overall unacceptable accommodations for a traveler on business away from home. "

"Place is great nicely done, staff is great, good restaurants. "